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Privacy policy

1. INTRODUCTION

We deeply care about our own privacy. As a result, we care just as much about the privacy of our customers and end users. DEITY collects and processes personal information from everyone who visits our publicly available website, communicates with us, creates an account and uses our products and service. On this page, we will give a detailed explanation on how we collect data, why we do so and what you can do about it.

Please carefully review this policy before you submit any information on our website. By visiting our website you accept this Privacy Policy and consent to the collection, use, disclosure and sharing of your information as further outlined below.

Should the need arise to contact us, our contact details are as follows:

DEITY B.V.

Achtseweg Zuid 153F

5651GW Eindhoven, The Netherlands

0031 (0)40 747 0162

info@deity.io

2. SUBJECT MATTER

This privacy policy covers the collection and processing of personal data gathered on our website: https://deity.io. It explicitly does not cover any other products or services we provide.

3. WHAT WE COLLECT AND HOW WE USE IT

We only collect relevant and necessary information for the following purposes: to provide you the opportunity to contact us via a web form and to analyse our visitors’ usage of our website. We will only use your data for the purposes described below and only to achieve those purposes.

When you fill out the contact form, the following input is requested:

  • Name - Required
  • Company Name - Required
  • Email Address - Required
  • Telephone Number - Optional
  • Your Current Webshop Platform - Required
  • Your Message - Optional
  • A Newsletter Opt-in - Optional

When you browse our website, we collect what commands you have communicated to DEITY, your anonymized IP address, and how many times you visit DEITY’s website. We collect this anonymized data automatically when Google Analytics gets activated in your browser. The information we collect would normally include your anonymized IP address, your browser type, which pages have been visited, their order, if the visitor is new or recurring, and other information that we use to assist us in the maintenance and improvement of our website and business. This data will only be used to ensure the website works correctly, to store any preferences you may have registered (e.g. language preference), to remarket our products and services to previous visitors, and to generate and review data and reports describing our website’s User base and usage patterns.

4. INFORMATION WE SHARE

Unless you give us permission, we won’t share your information with third parties, except when necessary as in these circumstances:

  • Third-party service providers to perform necessary actions on our behalf. We may share personal information with third-party service providers who need access such as to process emails.
  • Compliance with laws. We diligently comply with the applicable laws regarding data protection and privacy. In case of legal obligation, we will present data from users to third parties, such as to report criminal acts or threats to public security to a competent authority.

5. DATA SECURITY AND COMPLIANCE OBLIGATIONS

We cannot fully guarantee the safety of the data as we cannot 100% prevent unauthorised access or use of data. However, we take all appropriate measures to keep our and your data as secure as possible. The measures we implement vary on sensitivity of the data involved, state of the art technology, implementation costs, and security risks. All data we store is fully encrypted and cannot be used to send unauthorized messages when stolen or otherwise unlawfully obtained.

6. PERSONAL INFORMATION RETENTION

DEITY retains personal information in a form that allows user identification for a period necessary to fulfil the purposes outlined in this Privacy Policy - unless a longer retention period is required by law. Following that, we might keep your data in a non-identifiable, fully encrypted form for archival, statistical and/or other legitimate purposes.

7. YOUR RIGHTS AND CHOICES

DEITY respects User control. Users have the right to make choices about the data that we collect and store. In line with our commitments and the applicable laws, data subjects have the right to the following:

  • Withdraw consent: At any time, you can withdraw your consent to our processing, unless it is based on other lawful grounds or we have legal obligations to keep your data.
  • Deletion, Access, and Changes to Your Data: To the extent permitted, users can amend, delete and view what personal data is being held about them. You can ask us directly to update your information. Users can request us to obtain a copy of their personal information via email. Just write at info@deity.io (Subject: Privacy). Electronic requests to receive your copy are free of charge and will be sent to you in a CSV (comma separated values) format or other applicable format. All requests will be dealt without undue delay, and within one month from notification. A further extension of this period up to three months may apply; depending on the circumstances. When you delete or you request us to delete your information, we might still be required to retain anonymised or aggregated information about you (that will not be able to identify you) for purposes limited to the extent required by law, i.e. we will not delete your data if we are legally obligated to maintain it. For example, we may retain account information for audit purposes, to prevent fraud or to enforce our Terms, and any other action otherwise permitted by law. Please note that to complete any of these requests, DEITY might need to identify you.
  • Cookies and tracking technologies: When you visit our website for the first time, you will be shown a small pop-up window asking you to accept our use of specific cookies and plugins. You can either click ‘accept’ or decide specifically what information you want to share with us.

Note that you can always change your preferences by referring to your Browser Settings, our Cookie Settings, and Cookie Policy below.

8. CHILDREN

Our services and products are not directed to Children under the age of 18. We do not knowingly collect and/or process any personal information directly from children. If we discover we have received personal information from a child without parental or legal consent, in violation of this Policy, and/or the local applicable laws, we will take reasonable steps to delete that information as quickly as possible. If you believe we have any of such information from or about a child, please contact us at  info@deity.io  (Subject: Privacy [Children]).

9. LINKS, THIRD PARTY WEBSITES AND SOCIAL NETWORKING SITES

Our website and communications may embed hyperlinks to other websites which are not owned nor controlled by DEITY. We are not responsible for the privacy practices, policies, notices or content of any Linked Sites, even if you link to them from our Services. Our Website’s Privacy Policy does not apply to any Linked Sites. We have no control over the collection, user tracking or any (mis)use of information or data on any Linked Site. We encourage you to read and understand the privacy practices, policies, notices, and content of any Linked Sites that you visit.

10. CHANGES IN OUR PRIVACY POLICY

Please note that this policy might be subject to change from time to time. DEITY reserves the right to change, update, modify, or remove any part of this Privacy Policy. If any modifications substantially affect your rights under this policy, we will send you an email where possible. Users will be always duly informed and may decide whether to continue to use our services or not in accordance with the new terms.

11. DISPUTES

If you have any dispute with us relating to our privacy practices, please contact our legal team at info@deity.com (Subject: Privacy [Dispute]). Most disputes can be resolved that way.

12. COOKIE POLICY

Cookies are small text files which websites save on your browser when you visit a website. DEITY uses two types of cookies: session cookies and persistent cookies. Session cookies disappear after each session whereas persistent cookies remain stored. Keep on reading to find out how we use them, and what choices you can make about them. Most cookies can be blocked or removed from your browser at any time by following the relevant procedure specific to your browser. Please note that if you block cookies on our site, it may not function as it is designed.

1. Performance cookies

DEITY makes use of analytical cookies to keep track our visitors’ browsing patterns in order to improve our interface and your user experience. These cookies collect data about how visitors interact with our site. This data includes information such as: pages visitors go to the most and patterns most followed. All data is collected anonymously and only used to improve how the site functions and performs.

13. Google Analytics

We use Google Analytics to gain insights into our website traffic and effectiveness of our marketing campaigns. With Google Analytics we track information such as: pages that are visited, for how long, what browser is used and from which pages users exit. This will give us a better understanding of how our website is used. It also serves as guidance to improve our website and its specific pages.

  • Data collected: Anonymous (Anonymous IP, Browser information, cookie data, date/time, page views)
  • Data retention period: 1 year
  • Domain: https://deity.io
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